Privacy Policy

Personal Information Protection Policy of Chengdu 2025

Release date of this version: February 18, 2025

Welcome to using the Chengdu 2025 application software ("Chengdu 2025") provided by the Executive Committee of the TWG 2025 Chengdu ("we"). We attach great importance to the protection of your personal information and privacy. To facilitate your login and use of relevant services and provide you with a more convenient user experience and services, we may collect and use your relevant personal information while you are using Chengdu 2025. We would like to explain, through the Chengdu 2025 Personal Information Protection Policy ("the Policy"), that while you are using Chengdu 2025, we will provide you with safe and reliable measures to process and protect your personal information and we will provide you with the methods to access, copy, correct, supplement and delete your personal information and exercise other legal rights in connection with your personal information.

For your convenience, we will remind you of the terms and conditions in which you have a personal stake with bold. Please read them carefully.

Please read the Policy carefully before using the services provided by Chengdu 2025. Upon your click on "agree", the Policy will be established between you and the Executive Committee and take legal effect, which means that you have agreed to our processing and protection of your personal information in accordance with the Policy.

If in doubt, you may contact us for consultation via the contact information listed in Article 10.1 “HOW TO CONTACT US AND DISPUTE RESOLUTION” of the Policy at any time.

The Policy will help you understand the following:

I. APPLICATION AND DEFINITIONS

II. HOW DO WE COLLECT AND USE YOUR PERSONAL INFORMATION

III. HOW DO WE USE COOKIE OR SIMILAR TECHNOLOGY

IV. HOW DO WE EXTERNALLY PROVIDE, TRANSFER OR DISCLOSE YOUR PERSONAL INFORMATION

V. HOW DO WE STORE AND PROTECT YOUR PERSONAL INFORMATION

VI. EXCEPTIONS TO THE REQUIREMENT OF OBTAINING CONSENT

VII. HOW DO YOU MANAGE PERSONAL INFORMATION

VIII. PROTECTION OF MINORS' PERSONAL INFORMATION

IX. HOW THE POLICY IS UPDATED

X. HOW TO CONTACT US AND DISPUTE RESOLUTION

I. APPLICATION AND DEFINITIONS

1.1 The Policy only applies to all services we provide you through Chengdu 2025 ("Services"), including page views, applications and, all services we provide you through Chengdu 2025 after login. When you use other products or services provided by the Executive Committee, the Personal Information Protection Policy provided by the Executive Committee for the products or services shall be applied.

1.2 Personal information refers to all kinds of information relating to identified or identifiable natural persons recorded in digital or other forms, excluding anonymized information.

1.3 Personal information processing refers to the collection, storage, use, processing, transmission, provision, disclosure, and deletion and transfer of personal information.

1.4 Processor of personal information refers to an organization or individual who independently determines the purposes and means of processing personal information, referred to as a "controller" in the EU General Data Protection Regulation 2016/679.

1.5 Accreditation card holder refers to the designated personnel participating in the 12th World Games (Chengdu 2025 World Games), including participants and organizers.

1.6 Minor: In China, a minor refers to a citizen under the age of 18. For residents of other countries or regions, a minor is defined by the applicable law of the country or region in which he or she resides. For the avoidance of doubt, minors do not include children.

1.7 Children: In China, children refers to minors under the age of 14.

1.8 Guardian: refers to parents or other legal guardians of a minor.

1.9 China: refers to the People's Republic of China.

Unless otherwise provided in the Policy, definitions used herein shall have the same meaning as those in the Chengdu 2025 User Agreement.

II. HOW DO WE COLLECT AND USE YOUR PERSONAL INFORMATION

To provide you with services, we will collect and use your personal information and access to corresponding devices for the following purposes and in the following ways described in the Policy:

2.1 Services for You and Scenarios in Which Your Personal Information is Collected and Used

We remind you that we offer a variety of functions and services through Chengdu 2025, and the Chengdu 2025 APP does not fall under any category specified in the Regulation on the Scope of Necessary Personal Information for Common Types of Mobile Internet Applications. We have categorized it as a "Sports" application, with its basic services limited to providing reading and browsing services for sports-related content such as "World Games news, information, and venues." No personal information is collected for the use of these basic services. In addition to informational services, this APP also offers "Feedback," "Message Management," and "Account Management". These services (including your personal information to be collected) will vary depending on the services you access, but the Policy applies to all the functions and services we provide. While you are using a certain type of function or service, we will collect your relevant personal information only for the purpose of realizing such functions or services and protecting the security of your account. For the functions or services you are not using, we will not collect personal information from you required for the realization of such functions or services.

As mentioned above, please note that you will not be able to verify your identity if you are not an accreditation card holder, but you are still welcome to browse sports news on Chengdu 2025. In this case, we will not collect any personal information from you. But for the following functions and services, we will collect your relevant personal information only to realize such functions or services and protect the security of your account.

The verify function is still under development. We will provide this service in the subsequent versions.

(1)Registration, login, and related services​

When creating or logging your Chengdu 2025 account, you need to provide your mobile phone number or email address. We will send a verification code via SMS or email to verify the authenticity and validity of your identity. Once verified, you will be required to set a secure login password. Such information is necessary for you to create a Chengdu 2025 account. If you only use the browsing and searching functions, you are not required to provide the above information to create an account. After creating your account, you can log in to Chengdu 2025 via the registered mobile phone number or email address with your password. We will capture verification codes from your clipboard to autofill the blank and make it easy for you to register or log in.

If you forget your account password, you are required to provide the mobile phone number or email address used during account registration. We will send a verification code to your registered contact method. Once verified, you can set a new password and regain access to your account. Such information is necessary for the password recovery function. Without providing it, you will be unable to reset your account password.

To delete your account permanently, we will send a verification code to the mobile phone number linked to your account during registration. Successful verification is required to confirm your identity before proceeding with permanent account deletion. Such information is necessary to permanently delete your Chengdu 2025 account.

(2) Provide information about the TWG 2025 Chengdu

We will provide you with TWG 2025 Chengdu Games encyclopedia, sports introductions, etc. When you using these functions, you are not required to become a registered user and Chengdu 2025 will not collect any information from you.

When you read news on Chengdu 2025 and need to save pictures included in the news, Chengdu 2025 will ask for permission to access your photo album in order to add the pictures you need to your photo album.

(3) Provide general services for you

① Feedback

This service is only available after you log in to Chengdu 2025. To use this service, it is necessary to collect your mobile phone number or email account. Such information is necessary and is used to provide feedback on issues or suggestions encountered during your use of the APP.

② Messages

This service is only available after you log in to Chengdu 2025. To use this service, it is necessary to collect your mobile phone number or email account. Such information is necessary and is used for your viewing of system messages from the app. You can enable or disable the message notification service of Chengdu 2025 in the notification settings of your mobile phone. Even though notifications are disabled, the app can continue to receive notification messages.

③ Account Management

This service is only available after you log in to Chengdu 2025. To use this service, it is necessary to collect your mobile phone number or email account. Such information is necessary. When you change your password or delete your account, for the purpose of verifying your identity, Chengdu 2025 will automatically read the mobile phone number or email address you provided during registration. Only after the successful verification can you continue to use relevant functions.

(4) Maintain the normal operation of basic functions

When you use the services provided by Chengdu 2025, in order to ensure network and operational security, understand product suitability, identify abnormal account status, and maintain the proper functioning of the basic browsing and searching of Chengdu 2025, we may collect and store, directly or indirectly, the information about the services you use and how they are used. Such information includes:

4.1 Log information: When you use Chengdu 2025 (including background running), Chengdu 2025 will record abnormal error information during your use, which will be used to analyze the errors and abnormalities during the operation of Chengdu 2025. By doing so, we hope to optimize the user experience and the stability of Chengdu 2025. Such information includes your login account, content searched, IP address, telecom operator, network environment, the language used, date of access and subscription content.

4.2 Device information: When you use Chengdu 2025 (including background running), Chengdu 2025 will record the following information about your device: device model, operating system and version, client version, device resolution, package name, device settings, device identifier (MAC address/IMEI/Android ID (collected once upon the app's first launch)/IDFA/OpenUDID/GUID/SIM card IMSI information/Android ID), hardware and software characteristics, device location information (e.g. IP address, GPS location and WLAN access point and base station sensor information that can provide relevant information), clipboard content (to obtain verification codes). The app uses such information to provide its basic services or functions. Before collecting this information, we will request access to your device information and if you refuse to provide such access, you will not be able to use the Chengdu 2025 services.

4.3 Components/Auto-Start: To ensure that Chengdu 2025 is able to receive broadcast information from clients while not running or running in the background, Chengdu 2025 should use the auto-start feature. In this case, the system will send broadcast information to wake Chengdu 2025 up for auto-start or associated startup, which is necessary to fulfill the functions and services. When you open the content-type push notifications from Chengdu 2025, it will open Chengdu 2025 and present the relevant content after having your explicit consent. If you do not grant consent, there will be no associated startup.

Please understand that during your use of the Chengdu 2025 services, your device information and log information will be anonymized and de-identified, unless authorized by you or required by law. Such information will be treated and protected in the same manner as your personal information in accordance with this policy.

4.4 Camera: Take photos for the "Feedback" service; we only collect relevant information when you use corresponding functionalities, including when posting, uploading images, or scanning QR codes. The displayed names may vary across systems, such as "Camera" or "Cameras". You can independently choose to enable or disable camera authorization. Once disabled, you may be unable to use posting or image upload functionalities, but this will not affect your access to basic browsing or search services.

4.5 Album: Take photos for the "Feedback" service. We only collect relevant information when you use related functionalities, including when uploading and saving images. Different systems may display varying names for this permission, such as "Album" or "Storage Permission." You can independently choose to enable or disable camera authorization. Once disabled, you may be unable to submit feedback via image uploads, but this will not affect your access to basic browsing or search services.

4.6 Installed Applications List: During your use of the APP, we will collect your list of installed applications. By detecting changes in the list of apps installed on your device, we verify whether the login behavior originates from you to prevent unauthorized account access; and identify potential cheating tools or malicious software on the device for system diagnostics, security maintenance, and risk alerts."

4.7 IDFV: If you are using the iOS version, we will collect your IDFV, application package name, and version number. For the Android version, these identifiers will not be collected.

(5) Provide you with security

To enhance the security of your use of services provided by us and our partners, protect the personal and property safety of you, other users, and the public, and more accurately identify violations of laws and regulations or breaches of Chengdu 2025 service-related agreements and policies, we may collect, use, and integrate your account information (phone number/email address/account password), device information (device model, operating system and version, client version, device resolution, package name, device settings), and log information and information that we obtain through our partners as authorized by you or shared in accordance with laws and regulations. With this information, we determine the risk to your account, detect and prevent security incidents, and take the necessary logging, auditing, analysis, and disposal measures in accordance with laws. By doing this, we will be able to provide you with security as you use the services provided by us and our partners, protect the personal and property safety of you or other users and the public, and more accurately identify violations of laws and regulations or breaches of the agreements or rules related to the services of Chengdu 2025.

2.2 List of Device Permissions We Will Request from You

You understand and agree that different services of Chengdu 2025 may require you to enable specific access permissions in your device in order to enable the collection and use of the information to which those permissions relate (Please note that the device permissions to be accessed by a third party is subject to the personal information protection policy of the third party).

List of Android operating system permissions

List of iOS operating system permissions

2.3. Information About the Third-party We Access

Please note that we will request your consent via push notifications if Chengdu 2025 shares your personal information with a third party.

Name: flutter

Purpose of use: to develop the framework of the product

Flutter will request camera permission when the services you use need to access the camera.

Contact: officialmedia@theworldgames2025.com

Name: kotlin

Purpose of use: to develop the framework of the product

Kotlin will request storage permission when the app stores the cached data generated during use or when you save pictures to albums.

Contact: officialmedia@theworldgames2025.com

Name: JPush SDK

Purpose of use: to push messages

Contact:compliance@jiguang.cn

JPush Privacy Policy website link: http://www.jiguang.cn/license/privacy

Personal information to be collected: device information, location information, and network information

Device information: device identifier (IMEI, IDFA, Android ID, MAC, OAID, UAID), application information (application crash information, notifications enabled/disabled status, software list), device parameters and system information (device type, device model, operating system and hardware related information)

Auto-start: Components: com.tianqin.hicreate/cn.jpush.android.service. PushReceiver, broadcast ADDED action (to enable all-the-time push notifications receiving): android.intent.action.PACKAGE

Network information: IP address, information about Wi-Fi network, base station information, and other information

Device permissions to be requested: location permission

Name: Baidu Maps SDK

Purpose of use: to realize precise location

Contact: http://help.baidu.com/personalinformation

Baidu Maps Privacy Policy website link: https://lbs.baidu.com/index.php?title=openprivacy

Personal data to be collected: device information, location information, and network information

Device information: device identifier (Android ID, IDFA, IDFV), system information (operating system version, device brand, and model, device configuration), and application information (application name)

Location information: latitude and longitude, GNSS information, WiFi address and signal strength information, WiFi status, WiFi parameters, WiFi list, base station ID data information, operator information, device signal strength information, IP address, Bluetooth information and sensor information (acceleration, gyroscope, direction, pressure, rotation vector, light, magnetometer)

Network type: mobile network, WiFi network

Device permissions to be requested: location permission

Name: Mipush SDK

Purpose of use: to push messages on Xiaomi devices (Android only) Contact: https://privacy.mi.com/support

Mipush Privacy Policy website link: https://dev.mi.com/console/doc/detail?pId=1822

Personal information to be collected: device identifier

Device information: unique device identifier, device model, system version number

Name: HMS Core Push SDK

Purpose of use: to push messages on Huawei devices (Android only) Contact:devConnect@huawei.com

HMS Core Push Privacy Policy website link: https://developer.huawei.com/consumer/cn/doc/development/HMSCore-Guides/sdk-data-security-0000001050042177

Personal information to be collected: basic app information, in-app device identifier, device hardware information, basic system information, and system settings

Basic app information: App ID, Push SDK version number, and app version number

In-app device identifier: AID and push token

Device hardware information: device type (such as mobile phone or tablet) and device model

Basic system information: system type (such as Android and HarmonyOS) and version, and system version

System settings: code of the country or region

Name: VIVO Push SDK

Purpose of use: to push messages on VIVO devices (Android only) Contact: open@vivo.com

VIVO Push Service agreement: https://dev.vivo.com.cn/documentCenter/doc/366

Name: OPPO Push SDK

Purpose of use: to push messages on OPPO devices (Android only) Contact: https://brand.heytap.com/privacy-feedback.html

OPPO Push Privacy Policy website link: https://open.oppomobile.com/new/developmentDoc/info?id=10288

Personal information to be collected: device-related information, information about the app using the push service, network-related information, message delivery result

Device related information: IMEI or OAID, Serial Number, IMSI, User ID, Android ID, Google Advertising ID, region settings of mobile phone, device model, the battery of mobile phone, operating system version, and language used for mobile phone

Information about the app using push service: app package name and version number, running status, push SDK version number

Network related information: IP or domain name connection result, current network type

Message delivery result: notification bar permission, user click behavior, lock screen status

Name: Alipay Payment SDK
Purpose of Use: For payment invocation
Contact Information: https://open.alipay.com/platform/home.htm
Alipay Privacy Policy Link: https://render.alipay.com/p/c/k2h4n8ug
Types of Personal Information Collected: Device Information, Network Information
Device Information: Including device identification information (Android ID, OAID, SSID, BSSID, IMEI, IMSI, MAC address, device serial number, hardware serial number (e.g., sensor hardware serial number), SIM card serial number, ICCID), system information (operating system version, device brand and model, device type, operating system, device configuration)
Network Information: IP address, network type, carrier information, Wi-Fi status, Wi-Fi parameters, Wi-Fi list
Network Type: Mobile network, Wi-Fi network

Name: WeChat Pay SDK
Purpose of Use: For payment invocation
Contact Information: https://www.tencent.com/zh-cn/index.html
WeChat Privacy Policy Link: https://pay.weixin.qq.com/index.php/public/apply_sign/protocol_v2
Types of Personal Information Collected: Device Information, Network Information
Device Information: Payment terminal information, unique device identifiers (e.g., MAC, IMEI, OAID, UUID, and other identifiers that can identify the device), hardware device model, terminal system information, gyroscope sensor information, software installation information, version information of the software used, software language settings, Internet Protocol address (IP address), mobile network information (e.g., Wi-Fi information), device location information, region, network logs and internet usage habits, as well as records of your operational behavior when using Tenpay services

III. HOW DO WE USE COOKIE OR SIMILAR TECHNOLOGY

We do not use Cookie. We use local caching to enhance the user experience of using the network. When Chengdu 2025 is first started, a request for storage permission will pop up, which will be used for local caching. Chengdu 2025 generally uses local caching for the following purposes:

3.1 Authentication

Local caching notifies us when you access our services so that we can verify your identity information to ensure the security of your account.

After you successfully logging in to Chengdu 2025, it will cache your login token information (including your mobile phone number or email address) locally. When you access Chengdu 2025 services, Chengdu 2025 will verify your locally cached login token information to identify whether you have logged in securely. If successful, information related to you will be displayed to you.

3.2 Functions and Services

Local caching can help us provide you with a better user experience.

For example, local caching can help you fill in your last login information (mobile phone number or email address) with locally stored information when are you logging in, so as to improve your operation efficiency.

3.3 Efficiency

Local caching can avoid unnecessary server load, improve service efficiency, and save resources and energy.

We do not use the cached information for business purposes such as user behavior analysis, generating user portraits, or automating decisions. If you think the cached information should not be retained, you can clear the cached data generated during your use of Chengdu 2025 in the following ways:

If you use the Android or HarmonyOS system, you can clear the cached data by going to Settings - Applications and Services - Applications Management - Chengdu 2025 - Storage - and selecting "Delete data" or "Wipe cache";

If you use the Apple (iOS) system, you can clear the cached data by going to Settings - General - iPhone Storage - Chengdu 2025 - Delete App.

IV. HOW DO WE EXTERNALLY PROVIDE, TRANSFER OR DISCLOSE YOUR PERSONAL INFORMATION

4.1 External Provision

Unless otherwise required by law or regulation, or as described in this Policy, we will not provide your personal information to any company, organization, or individual.

If we provide your personal information to any third party, we will notify you separately and obtain your separate consent (if applicable).

The third-party will process and protect your personal information in accordance with their respective personal information protection policies, unless the third party processes the personal information on our behalf (in this case, the Policy will apply to such processing). We will endeavor to require the third party to take necessary steps to protect your personal information. It is also recommended that you read the relevant third party's personal information protection policies to understand the third party's processing of your personal information and your rights as the owner of your personal information.

4.2 Transfer

Unless otherwise required by law or regulation, or as specifically described in the Policy, we will not transfer your personal information to any company, organization, or individual. However, in the event of dissolution and so on, we may transfer your personal information to the recipient (if any), who will continue to fulfill our obligations as a processor of the personal information. When your personal information is required to be transferred, we will notify you of the name and contact information of the recipient by means of system messages or otherwise.

4.3 Disclosure

We will only disclose your personal information to the public in the following circumstances:

(1) According to your request or after obtaining your authorization, we will disclose the information designated by you in the manner expressly approved by you;

(2) In the event that we have to provide your information in accordance with the requirements of laws, regulations, compulsory administrative enforcement, or judicial requirements, we may disclose your information based on the type and manner requested;

(3) Instruction for the use of Chengdu 2025 involving embedding of third party's code and plug-in for transmission of personal information.

In order to ensure the stable operation of Chengdu 2025 or realize relevant functions, so that you can use and enjoy more services and functions, we may access the software development kit (SDK) provided by a third party for such purpose. We will conduct strict security monitoring of the SDKs used by third parties to obtain information and strict data protection measures will be agreed upon between us and our business partners. We will evaluate the lawfulness, appropriateness, and necessity of third-party services' personal information collection, and require them to process personal information in accordance with the Policy and any other relevant confidentiality and security measures.

The third-party SDK we access mainly serves the needs of you and other users. Therefore, we may adjust the third-party SDK we access to meet new service requirements and changes to the functions. We will promptly inform you of the update of our access to the third-party SDK in the Policy. Please be aware that the types of data processed by third-party SDK may change due to version upgrades, policy adjustments, etc. Please refer to the official instructions published by such third-party SDK. The third-party SDK that Chengdu 2025 accesses are specified in Article 2.3 of the Policy.

V. HOW DO WE STORE AND PROTECT YOUR PERSONAL INFORMATION

5.1 The personal information collected and generated during the operation of the Chengdu 2025 service within China will be stored in China only. In the following circumstances, after fulfilling our obligations under the laws, we will transfer your personal information overseas:

(1) We shall notify you of, among other things, the name and contact information of the overseas recipient, the purposes and methods of processing, the type of personal information, and the methods and procedures for you to exercise your rights under laws against the overseas recipient have been informed and shall obtain your separate consent;

(2) Other circumstances explicitly stipulated by applicable laws.

In view of the above circumstances, the party receiving your personal information will process and protect your personal information in accordance with its personal information protection policies. We will take necessary measures to ensure that the processing of personal information by the overseas recipient meets the personal information protection standards stipulated by the laws of China. You are also advised to read the personal information protection policies of the overseas recipient to understand the processing of your personal information by it and your rights as the owner of personal information.

5.2 We will only retain your personal information during the time when we provide services to you, which is necessary to fulfill the purposes for which we provide services. When the aforementioned retaining period of your personal information expires, we will delete your personal information as required by applicable laws or anonymize it, unless otherwise required by laws and regulations or otherwise agree upon by you.

5.3 After you terminate the use of Chengdu 2025 service, we will stop collecting and using your personal information, unless otherwise required by laws or regulatory authorities. If we cease operation, we will timely cease the activities of collecting your personal information and send you a notice of the cease in the form of a public announcement, and delete or anonymize your personal information we hold, unless otherwise required by laws and regulations or otherwise agreed upon by you.

5.4 We will take the following measures to protect your personal information:

5.4.1 Data security technology and management measures

We endeavor to safeguard the security of information and prevent the unauthorized access, disclosure, tampering, or loss of personal information (collectively referred to as "information leakage").

(1) In terms of technology measures, we will take reasonable and practical security protection measures in line with industry standards to safeguard the security of personal information. For example, we will prevent information leakage through security measures such as server password encryption.

(2) In terms of security management systems and personnel, we have established strict management systems and procedures to safeguard the security of personal information. For example, we strictly limit the handling scope of persons who have access to information, conduct audits, and require them to comply with their confidentiality obligations.

(3) In terms of handling security incidents, we have established management systems for reporting and handling security incidents, such as network security incident management system and network security contingency plan.

5.4.2 We remind you that the Internet is not an absolutely safe environment. Please take care to protect the security of your devices and personal information. You are kindly requested not to show your personal information to others on social networking platforms, or to effectively shield information from the public at the time of the disclosure so as to avoid criminals from using your public information for fraud.

5.4.3 Handling of privacy data leakage incidents

If a data leakage incident unfortunately occurs, we will take remedial measures timely in accordance with relevant laws and regulations, inform you and report to relevant regulatory authorities in accordance with applicable laws and regulations.

VI. EXCEPTIONS TO THE REQUIREMENT OF OBTAINING CONSENT

We do not need your prior authorization to process your personal information when:

1. It is necessary for us to perform our statutory obligations;

2. It is directly related to national security or national defense security;

3. It is directly related to public security, public health, or vital public interests;

4. It is directly related to judicial or administrative enforcement such as criminal investigation, prosecution, trial, and judgment enforcement;

5. It is necessary for the protection of your or others' significant legitimate rights and interests such as your or other individuals' life, health, and/or property security;

6. To the reasonable extent in accordance with law, processing your personal information that is disclosed by yourself or has been otherwise lawfully disclosed (for example, disclosed through lawful Press reports and government information disclosure channels);

7. It is necessary for the conclusion and performance of contracts to which you are a party;

8. To carry out such activities as news reporting and supervision by public opinion for the public interests, processing your personal information within a reasonable scope;

9. It is necessary to maintain safe and stable operations of products or services provided, for example, to detect and dispose of malfunctions of products or services;

10. It is otherwise provided by laws and regulations.

VII. HOW DO YOU MANAGE PERSONAL INFORMATION

We attach great importance to your attention to personal information and try our best to protect your rights to access, copy, correct, supplement, delete, and transfer your personal information, so as to enable you to have full ability to protect your privacy and security. Your rights include:

7.1 Access, Copy, Correction or Supplement, Transfer

We encourage you to update and modify your information to make it more accurate and effective. Unless otherwise provided by laws, you may request to access and copy your personal information by emailing officialmedia@theworldgames2025.com.

Subject to the conditions stipulated by the competent authorities, you may request to transfer your personal information to a third party designated by you by emailing officialmedia@theworldgames2025.com.

If you find that the personal information you provided us is inaccurate or incomplete, you may request to correct or supplement your personal information by emailing officialmedia@theworldgames2025.com.

7.2 Deletion

You can directly delete your data through the "Settings - Account Center - Permanent Account Deletion" option in Chengdu 2025. If you are unable to access Chengdu 2025, please send an email to officialmedia@theworldgames2025.com with the subject line "Account Deletion" and provide your registration information to submit a deletion request.

For the personal information you request to delete, if the retaining period required by laws and regulations does not expire, or it is difficult to delete the information due to technology limitations, we may not be able to delete the corresponding information from the backup system immediately. We will stop processing other than storing and taking necessary security protection measures.

7.3 Requesting an Interpretation

You may request an interpretation of our personal information processing rules by emailing officialmedia@theworldgames2025.com.

7.4 Changing the Scope of Your Consent or Revoking Your Consent

If we process your personal information based on your consent, you may change the scope of the consent you grant to us to process the personal information or revoke the consent. The path to change the scope of your consent or revoke your consent is: "Mobile Phone System Settings" - “Applications” - "Permissions Management” (The path may vary depending on the device model or operating system). You may revoke or cancel the previous system authorization. You may also change the scope of your consent or revoke your consent by emailing officialmedia@theworldgames2025.com. Please be aware, however, that each service and function of Chengdu 2025 requires certain basic personal information to be fulfilled (see Article 2 of the Policy for details). If you change the scope of your consent or revoke your consent, you may be unable to use the relevant service or function of Chengdu 2025 or unable to obtain the best experience of such service or function.

When you change the scope of your consent or revoke your consent, we will no longer process the corresponding personal information. Your decision to change the scope of your consent or revoke your consent will not affect any processing of personal information based on your previous consent.

7.5 This system does not involve automated decision-making operations related to information systems.

7.6 Rights of Immediate Family Members and Close Relatives) of the Deceased

In the event of the unfortunate death of a Chengdu 2025 user, the decedent's next of kin may, for their own legal and legitimate interests, exercise the right to access, copy, correct or supplement or transfer the personal information of the deceased as prescribed in this chapter (unless otherwise arranged during the lifetime of the deceased).

7.7 Account Deletion

When you need to terminate the use of our service, you may apply for deleting your account. You may do so by yourself in the following ways: click "Me"-"Settings"-"Account Management"-"Permanently Delete Account" in Chengdu 2025, and delete your personal account according to the interface prompts.

We hereby kindly remind you that the deletion of your account will not allow you to continue to use the relevant services of Chengdu 2025. After you delete your account, we may delete your personal information or anonymize it in accordance with the rules set forth herein in Article 7.2 "Deletion".

7.8 Responding to Your Requests Above

For security purposes, you may be required to provide a written request or otherwise to prove your identity. We may ask you to verify your identity before we process your request. Unless required by law or regulation or otherwise explicitly stated in the Policy, we will respond to your request within 15 working days. If you are not satisfied with the response, you may refer to the external dispute resolution provided in Article 10 of the Policy.

In principle, we will not charge any fee for your reasonable requests. However, in the event of repeated requests or requests that exceed a reasonable limit, we may charge a certain amount based on specific circumstances. We may refuse information that is not directly related to you, or request that is unreasonably repetitive, that requires excessive Technology (for example, requires the development of new systems or fundamental changes to existing practices), that poses a risk to the legitimate rights and interests of others or that is impractical.

We will not be able to respond to your request in the following circumstances:

(1) Relevant to our performance of obligations provided by laws and regulations;

(2) Directly related to the national security or the national defense security;

(3) Directly related to public security, public health, and vital public interests;

(4) Directly relevant to judicial or administrative enforcement such as criminal investigation, prosecution, trial and, enforcement of judgments;

(5) Where there is sufficient evidence to prove your subjective malice or abuse of your rights;

(6) Where, for the purpose of protecting your or other individuals' life, property and other material legitimate rights, and interests;

(7) In order to protect our own legitimate rights and interests or achieve legitimate purposes;

(8) Where the response to your request will cause serious damage to your or other individuals or organizations' legitimate rights and interests;

(9) That seriously impedes us from providing corresponding services;

(10) That trade secrets are involved or the information shall be kept confidential according to laws and regulations.

VIII. PROTECTION OF MINORS' PERSONAL INFORMATION

We attach great importance to the protection of minors' personal information.

8.1 If you are a minor, you may use our services or provide us with your personal information with the consent of your guardian, or have your guardian act on your behalf. Where a minor's personal information is collected for the purpose of using our products or services with the consent of the guardian, we may collect, store, use, transfer, disclose, or otherwise process such personal information with the consent of the guardian and in accordance with the Articles herein. We will protect minors' personal information in accordance with relevant national laws and regulations, and the provisions of the Policy and the Privacy Protection Policy for Minors.

8.2 If you are a child under the age of 14, before using related product or services, you shall follow the registration and use procedures, obtain the consent of your parents or legal guardians in advance, and have your parents or legal guardians help you to complete the registration of the products or services so that you can use the products or services provided by us.

If you are a guardian of a child, before helping the child to register and use the product or services, you should carefully read this Policy, the product-specific Privacy Guidelines (if any), and the Privacy Protection Policy for Minors, and decide whether you agree to this Policy, the product-specific Privacy Guidelines (if any) and the Personal Information Protection Policy for Minors, and help the child with registration and use of the app so that the child is able to use the product or services provided by us.

If you have questions or requests regarding the protection of the personal information of children under your guardianship, please contact us through the contact information listed in Section 5 of the Personal Information Protection Policy for Minors. We will reply within a reasonable period.

8.3 If the personal information subjects of other countries and regions are regarded as minors according to their local laws, you can contact us for consultation through the contact information listed in Article 10.1 "How to contact us and dispute resolution". After verifying and confirming your submitted request and relevant supporting documents, we will process the personal information of minors under your guardianship in accordance with the standards for handling the personal information of minors specified in this policy.

IX. HOW THE POLICY IS UPDATED

The Policy may be updated as laws and regulations are promulgated or amended, and Chengdu 2025's technology and/or functions are updated or optimized. We will post any changes to the Policy on Chengdu 2025's website and alert you. For material changes, we will also provide you with more prominent notice by means of push messages.

Material changes referred to in the Policy include but are not limited to:

1. material changes in our service model, such as changes in the purpose, method, and type of personal information processing, the addition of a new service or function of collecting personal information, etc.;

2. change in the recipients of personal information to whom we provide personal information, or transfer or make public personal information;

3. material change in your right to participate in the processing of personal information and the manner in which it is exercised.

4. material changes in the contact information of the processor, the retaining period, and other changes that we are required by laws and regulations to notify you of.

The updated version of the Policy takes effect from the date of publication. However, in case of material changes, we will re-obtain your consent for such changes. The updated version of the Policy takes effect after you click "Agree". If you refuse to accept the updated Policy, you will not be able to continue to use the corresponding services or functions.

X. HOW TO CONTACT US AND DISPUTE RESOLUTION

10.1 We have established a Privacy Protection Office with designated personnel responsible for personal information protection. If you have any questions, comments, or suggestions in connection with the Policy, or need to make complaints or reports regarding personal information security, please contact us via the following channels. We will respond within 15 working days.

(1) Chengdu 2025 APP: Me - Feedback

(2) Email Address: officialmedia@theworldgames2025.com

(3) Mailing Address: Privacy Protection Office, Chengdu International Communication Corporation, 5th Floor, Block B, Bray Creativity Chengdu, Sanse Road, Jinjiang District, Chengdu

10.2 If you are dissatisfied with our reply, in particular when our processing of personal information damages your (or your guardian's) legitimate rights and interests, you may also:

1) Report to the authorities with responsibilities to protect personal information, such as:

Reporting Center of the Cyberspace Administration of China: www.12377.cn

Consumer Complaint Hotline: 12315

2) Bring a lawsuit to a court with jurisdiction according to law.

10.3 The Policy is governed by and construed in accordance with the laws of the People's Republic of China.

10.4 The Executive Committee of the TWG 2025 Chengdu authorizes Chengdu International Communications Co., Ltd to develop and manage Chengdu 2025.